Re-Certification Policy

This is the criteria to take a re-certification course in Standard First Aid. This criterion does not apply to Emergency First Aid or stand-alone CPR classes.  

                             1. Your certification must still be valid on the date of re-certification - no exceptions.

                             2. Current certification must be from Perri-Med First Aid/CPR Training.
                             3. Re-certifications can only be taken once, after which time you must register for a full course.

Refresher Course Policy

Basic Life Support (BLS) formerly Healthcare Provider (HCP)  

If you are a new provider or have a BLS for Healthcare Provider card that HAS expired, you must take the full certification class. If you have a current, NON-EXPIRED, BLS for Healthcare Provider card, you are eligible to take the HCP re certification course.

Cancellation Policies

Low Enrollment Cancellation

Although we make every effort to promote classes scheduled in our training centers, FACT Perri-Med reserves the right to cancel a class due to low enrollment.

In the event FACT Perri-Med cancels a class, any student who has paid for his/her class will have the option of rescheduling into another class at no additional charge, or receiving a full refund.

Student Cancellation

If a student cancels within 24 hours of registration, they are entitled to a 100% refund.

 

After the 24 hour period after registration, a 50% cancellation fee applies to the student in the cancellation of their class, and is deducted from the initial deposit or full payment.

This policy only applies to cancellations before the class has happened. If the student does not show up, or did not call prior to a class, then the Student No-Show policy below applies.

 

If FACT Perri-Med cancels a class, the customer will receive a new training date at no additional charge or may request a full refund at the approval of  FACT Perri-Med.

Emergency Cancellation

Emergencies happen, and often without notice. If a class cancels, due to severe weather, instructor illness/injury, family emergencies or anything else that might be considered to be an emergency, registered student will receive priority enrollment in the next available class.

 

If there are no available classes in the next two weeks within a 25 miles radius of the customer, then FACT Perri-Med will issue a full refund. 

As a safety organization, we do not send out instructors in weather emergencies, as indicated by the National Weather Service (e.g. Tornado watches, Tornado warnings, Hurricane watches, Hurricane warning, and Snow Emergencies).

 

If a class is cancelled due to a weather emergency, and if a student wishes to cancel or not take the next available date, that student may receive a 50% refund of the class cost.

 

FACT Perri-Med unfortunately has no control over cancellation due to weather emergencies.

REGISTRATION & ATTENDANCE POLICIES

Course Minimum for Group Classes

We require a minimum of 6 candidates to run a class.

 

If your company or group commits to a minimum of 6 candidates, and fewer than 6 candidates show up and take the course, the company or group that arranged the course will be billed for 6 candidates minimum.

Responsibility

It is the responsibility of the individual participant to ensure they are registering for the course that meets their own individual requirements, to meet any stated prerequisites, and to ensure their certification is kept up to date.

 

All rates listed by Perri-Med or its affiliates and partners such as FACT Perri-Med and are subject to applicable taxes and subject to change without notice at any time.

Student Transfer

At any time before a class begins, a registered student may transfer that registration to any other person at no additional charge.

That intent, however, must be communicated to the course instructor or registration clerk in advance of the class or the other person will not be eligible for transfer.

Student Reschedule

A student may request before a class to reschedule (ONE TIME) to any cost-equivalent Perri-Med class with the same Perri-Med company (based on available space).

 

There is no additional cost for this service.

The Student must use the reschedule credit within 365 days of their original registration date.

All reschedules must be received before the original class date and received by either writing, verbal phone call, message, or the online class reschedule form.

 

If a student reschedules a class, they are only eligible for a 50% cancellation refund. After a student uses their first free reschedule, they have the option of a 50% refund, or pay for an additional class at 50% cost of the cost.

Student No-Show

With a no-show, the registration fee is forfeited altogether, meaning the student cannot receive a refund.

 

Special exceptions may be considered on a case-by-case basis due to emergencies and other circumstances. If a student does NOT show up to a class, and has not rescheduled, they are considered a no-show.

Class Environment

Classes will only be held in a smoke-free/Scent Free environment.

Attendance

Students must arrive on time and be present for the entire class to receive certification.

 

Students arriving more that 15 (fifteen) minutes late may be denied entry altogether, or may be allowed to participate, but without certification.

 

If a student arrives late and chooses not to participate, the student must communicate to the instructor or call FACT Perri-Med, or they will be considered a No-Show.

CLASS START TIME POLICY

If an organization/client schedules a class, and after the instructor arrives, the organization/client holds, or delays the instructor from beginning the course, the organization/client will be charged at a rate of $35/hour, which will be billed in 15 minute increments.

 

OUTSTANDING BALANCE POLICY

 

If an organization or a client carries an outstanding balance, their remaining balance will be charged within thirty days after the due day to the original payment method. Certification cards will not be released to the customer until their invoice is paid in full.

This will be charged to the organization’s/ client’s original payment method. Certification cards cannot be issued to a client until their balance is paid in full.

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ADDRESS

 

181 Power Rd. Shannonville ON K0K 3A0

Info@FACTPerriMed.com

Tel: 343-263-9900

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OFFICE HOURS

 

Monday-Friday 8:00am-5:00pm